All posts in Management

Lessons Learned Working with an Agile Coach

My team started working with an Agile coach a few weeks ago. After several years of trying to make the change on our own, we enlisted the help of a dedicated expert. While it’s still early, the results are promising. Agile emphasizes the concept of self-organization. This sounds like a great thing. Give teams objectives …

The Secrets to Developing a Successful Web Design Business

The core strategy of a Web design business is identifying a solution for your customer’s problem – not simply selling them a website. Put yourself in your customer’s shoes and think about how you would want your website built if you were them.  Then build your customer’s online presence around that concept. Remember, providing a …

Tips for a Successful Audit

Audits are inevitable. Without proper attention and management, an audit can become a frustrating experience. In addition to performing internal assessments, Go Daddy’s internal audit department is responsible for coordinating multiple external reviews (see, What’s the Value of an Audit?). My goal is to ensure that each audit is successful. While success is often measured …

Super Bowl: The Big Game and Checklists

Every once in a while there’s an event of such importance and magnitude that it requires laser-like focus and flawless execution to ensure a positive outcome. For Go Daddy, the Super Bowl is one such event. So what does it take to ensure Go Daddy is ready when the proverbial curtain goes up and the …

What’s the Value of an Audit?

Knock on wood; I’ve never had a cavity. Even though I’m cavity free, I still make it a point to see the dentist twice a year for a voluntary checkup and cleaning. Do I like going to the dentist? Not really. The visit takes time out of my day, my gums hurt after, and I’m …

Project Ownership: How Well is it Working?

The results are in following my first Inside Go Daddy blog post on Project Owners! Project Ownership is a role we’ve coined at Go Daddy, consolidating the Project Manager and Business Analyst roles. The role spawned from my previous work experience, the Scrum Master role, and I found myself always striving to do more with …

Functional Managers in an Agile Environment

I’m a firm believer in functionally aligned organizations to support professional and technical growth. For example, it is essential that our quality assurance analysts report to a manager who can support their career path. But I’m also an advocate of having QA resources matrixed into the development teams they support. Studies have shown that if …

Go Daddy Employees have a BLAST!

At Go Daddy, every individual does whatever it takes to make things happen on a day-to-day basis to keep our customers happy. We help our customers grow their small businesses and their online web presence, either by working directly with them or by continuously improving our products and services. To celebrate and reward our hard …

Hosting Security – Validated

On 9/4/2012, Go Daddy’s independent auditor completed a Service Organization Control (SOC) assessment for Go Daddy’s hosting services. This assessment evaluated Go Daddy’s security controls against the Trust Services Principles and Criteria and resulted in the issuing of a SOC 2 and a SOC 3 Report. What is a SOC report? Remember SAS 70 reports? …

Service Oriented Monitoring: The Art of Fixing the Right Stuff First

Monitoring tens of thousands of pieces of infrastructure and applications in a meaningful manner is an endeavor that is easier said than done for any large organization. At Go Daddy, we take our system monitoring very seriously as we strive to ensure the highest levels of availability to our customers. One of the greatest challenges …

 
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