Spencer and his team are accountable for the continual improvement of internal service delivery, as well as the alignment of IT objectives with business strategies.
Since joining Go Daddy in 2002 as a Customer Care Center representative, Spencer has sponsored many process implementation and improvement initiatives. During his tenure, Spencer has served many departments including Professional Development, Change Management, Problem Management, and the Project Management Office. He is a certified Project Management Professional (PMP) and facilitates internal IT Service Management training using best practices from ITIL, COBIT, PMBOK and other frameworks.
Spencer grew up in Southern Utah and now lives in Phoenix, AZ with his wife, son and three dogs. As a mountain biking enthusiast, Spencer has participated in race events with the Go Daddy Mountain Bike Team.
You can follow Spencer on Twitter at @shunterAZ